Privacy Policy

Last Updated: October 25, 2026

At DM, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, contact us, or use our services. By accessing our website, you agree to the practices described below.

1. Information We Collect

Voluntary Information: We collect details you provide when submitting inquiries, requesting quotations, or discussing projects. This includes your name, email address, phone number, company name, project requirements, and budget.

Automated Information: When you visit our website, we automatically collect technical data such as your IP address, browser type, device type, operating system, referring URLs, and general browsing behavior.

2. How We Use Your Information

We process your information to:

  • Respond to your inquiries, prepare quotations, and manage projects.
  • Provide, improve, and optimize our services and overall user experience.
  • Analyze website traffic and track site performance.
  • Prevent fraud, abuse, and unauthorized access to our systems.
  • Comply with applicable legal obligations.

3. Cookies and Tracking Technologies

We use cookies to improve functionality, remember your preferences, and analyze how you interact with our site. Certain third-party analytics and optimization services may also use cookies on our behalf. You can disable cookies in your browser settings, though doing so may limit certain website features.

4. Third-Party Services

We partner with trusted third-party providers for website hosting, analytics, marketing, payment processing, and security. These providers only access your personal information as necessary to perform their services and are expected to maintain strict security protocols.

5. How We Protect Your Information

We implement standard technical, administrative, and organizational measures to protect your data from unauthorized access, misuse, or alteration. Access to your information is strictly limited to authorized personnel. However, because no internet transmission is entirely secure, we cannot guarantee absolute data security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill our services, maintain financial records, resolve disputes, enforce agreements, and meet legal requirements. Once your data is no longer needed, it is securely deleted, destroyed, or anonymized.

7. Your Privacy Rights

  • Depending on your jurisdiction, you may have the right to:
  • Request access to the personal data we hold about you.
  • Ask us to correct inaccurate or incomplete information.
  • Request the deletion or restriction of your personal data.
  • To exercise any of these rights, please reach out via our contact channels.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from minors and will promptly delete any such data if discovered.

9. Information Sharing

We do not sell or rent your personal information to third parties. We only share data with trusted service providers to operate our business or when required by law to protect our rights, property, and users.

10. Communications

We will use your contact details to communicate regarding your projects, inquiries, and relevant business matters. If you receive promotional marketing from us, you may opt out at any time.

11. External Links

Our website may contain links to external platforms or services. Once you leave our site, your data is governed by the privacy policies of those third parties. We are not responsible for their practices and encourage you to review their policies before submitting personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements. Updates will be published on this page with a revised “Last Updated” date.